Looking to Protect Your Business Mobile? Try Our 10 Top Tips for Better Security

18th June 2020

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These days, our business mobiles are used for a lot more than just making calls. Thanks to the power of the Internet and increasingly feature rich smartphones, our business mobiles are often hand-held, portable versions of our office.

top 10 tips to protect your business mobile

With the ability to access your email, desktop and company phone system, you have everything you need to work successfully in the palm of your hand. While business mobiles can really power productivity through better, and more flexible communication and collaboration, they could also potentially pose a security risk to your company if not properly protected. There’s always a risk that your device could be lost or stolen, compromising your client-sensitive data and vital business information and causing financial or reputational damage to your company

The good news? You can easily protect your business mobiles with relatively simple measures. To make it even easier for you, we decided to compile the top 10 things you can do to protect your busines mobiles, your sensitive data, and your business.


Enable Password Protection on Your Mobile

This may seem like an obvious thing to do, but studies have shown that more than a quarter of smartphone owners still do not protect their device with some kind of lock screen or password protection. Enabling password protection on your business mobile is the most effective yet simple way of protecting your data in the event of loss or theft. Essentially, your lock screen acts as your first line of defence against data theft. Make sure you pick a strong password and avoid consecutive numbers such as 1234 or birthdays, as these make it easier for thieves to guess your passcode and gain access to your data.

These days smartphones have a sophisticated range of access enabling security systems, such as fingerprint scanning and facial recognition. These functions come with the phone and are easy to set up. Features like facial recognition make it easier for you to access your phone when you need it but make it harder for criminals to gain access to your data.


Different types of smartphone security:


  • Passcode/pin code
  • Pattern lock screens
  • Facial recognition
  • Fingerprint recognition
  • Gesture lock screen


Protect Your Data With the Cloud

Store your data remotely rather than locally using the power of the Cloud.  Rather than keeping sensitive information on your smartphone, which could be lost or stolen, you can utilise cloud access to securely store your data in the Cloud. This allows you to access your company applications and files on your business mobile, without having to download sensitive data onto the device itself. This also ensures that the latest version of your document will be saved in the Cloud, rather than stored on your phone. Using the Cloud ensures your data is protected if your business mobile is lost or stolen, whilst ensuring your latest changes are not also lost with your device.


Avoid Using Public WI-FI on Your Business Mobile

Using public Wi-Fi to access your cloud-hosted business applications and files can compromise your data, leaving your business network vulnerable to hackers and cyberthreats. Public Wi-Fi can lack vital security, meaning that when you connect to check your business email or desktop,  you risk opening up your business to attacks from malware distribution, unencrypted networks, man-in-the-middle attacks and malicious hotspots- all of which are designed to harvest your valuable data or spy on your activity.

There are ways to use public Wi-Fi safely, however. These include:


  • Downloading a VPN
  • Using a secure network
  • Avoid running financial transactions over public Wi-Fi
  • Using HTTPS for encrypted browsing
  • Using your 4G rather than public Wi-Fi


Using 4G is probably the safest and most convenient way to access an Internet connection when you’re on the go. Of course, using 4G costs money, but these days you can often find a business mobile plan that encompasses calls, texts and data usage into a monthly bundle for better value for money.


Download a Reputable VPN

As previously mentioned, downloading a VPN can help keep your mobile safe whilst browsing on a public network. VPNs ensure privacy and security, using encryption technologies to establish a virtual encrypted “tunnel” between your computer and a VPN server, so hackers and cybercriminals can’t spy on your browsing activity. By installing a VPN on each device, businesses can rest assured that their business mobiles and wider business network are protected against cybercrime and malicious threats.


Enable Remote Wiping

Remote wiping can be vital to protecting data if your mobile is lost or stolen. It allows you to permanently destroy any information stored and saved on your device, so you have the peace of mind that, if somebody does crack your lock screen passcode, they will not be able to exploit any sensitive information. The data targeted by the remote wipe can be controlled, and this technology can be used when an employee leaves your company but has been using their personal device for work purposes under a BYOD (Bring Your Own Device) scheme. An ‘enterprise wipe’ can be used to clear out all company data whilst leaving the employees personal information intact. In this way, remote wiping serves a purpose beyond security, making it easy to manage company data stored across web-enabled devices.


Enable Find My iPhone or a similar app

Thanks to developments in GPS, Apple’s iPhone has a built-in tracking system called ‘Find my iPhone’. This can be used to track down your smartphone should you ever lose or misplace your device. Find my iPhone must be activated on your iPhone first, but once you’ve done this, you can use it to remotely track your lost device in order to recover it.  For Android devices, Google have launched ‘Google Device Manager’ which can be downloaded from the Google Play and enabled on your chosen device, offering the same functionality as ‘Find my iPhone’.


Activate Two Factor Authentication

Two factor authentication is a popular way of securing sensitive information against unauthorized access by identity verification.  It provides an extra layer of security for the usual password and user name format, requiring as the name suggests, two forms of authentication, such as something a user knows like a password, special word or answer to a security question,  and something the user has like a mobile device, tablet or laptop. With your business mobile, you can download an app that provides two factor authentication. This will ask you to enter a secondary passcode into the app to verify your identity, ensuring that mobile access enjoys the same security as your other devices such as laptops and computers.

Application Providing Two Factor Authentication:

  • Duo Mobile
  • Google Authenticator
  • LastPast Authenticator
  • Microsoft Authenticator
  • Yubico Authenticator


Use Data Encryption

Both Apple and Android smartphones have options for built in encryption. Data encryption is a vital security measure that makes your data unreadable, even if a hacker can crack your passcode and gain access to your business mobile. Data encryption automatically makes the data stored on your device indecipherable without the right authentication key, so you can be sure your sensitive information remains secure.


Perform Regular System Updates

If your own a smartphone, you’ll be familiar with the regular system updates you’re asked to perform on your device. These updates do more than just boost your smartphone performance and actually provide vital security updates, fixing any bugs and providing valuable patches to ensure your phone is fully protected. Although you have to step away from your business mobile for a few minutes while the update installs, it’s not recommended that you ignore updates for long. If you prefer, you can instruct your phone to update automatically overnight, so you can wake up to a newly fortified business mobile and get started straight away!


Consult your Business Mobile Provider for Device Management

To ensure optimal protection of your business mobile devices, you can also consult your business mobile provider for a full Device Management service.  This means that your chosen provider will take care of managing your mobile fleet for you, including security, data usage and access management, so you receive ultimate peace of mind that your business mobiles are expertly protected from cyberattacks and misuse.


Elite Group is one of the UK’s leading unified communication providers, supplying reliable and professional IT and telecoms services to organisations seeking Business Mobile Packages, Voice and Date Services and Device Management & Security to businesses across the UK.

For more information on how Elite Group can power your unified communication solutions, call us on 0333 060 9913 or request a quote today at www.elitegroup.com/contact/