27th March 2013Back To News
As part of Elite’s unique business model, it is important that we are always offering our customers and potential customers the very best in unified data and communication solutions. Liquid IT therefore helped us build a more advanced and revolutionary new product set, as with our range of business phone systems, call features and mobile solutions we can now provide professional VoIP, hosted telephony and serviced office solutions to equip businesses with next generation technology.
This move combined the very best in traditional technology and innovative unified communications solutions and at the same time welcomed some very experienced network engineers and specialists into our family. Together, we are able to offer a strengthened customer service team, improved billing and fault support as well as opening our first office in the capital.
Elite Telecom specialises in bespoke business telecoms and unified communications solutions, and are the only telecoms business to feature four times in the Sunday Times Tech Track 100. As expansion and growth have always been at the heart of our business, acquiring Liquid IT has given us a great opportunity to bring together the best that both Elite and Liquid have to offer.
As a business that keeps on top of trends and ahead of the curve, the acquisition of Liquid IT ensures that we are consistently on track with advancements in telephony and technology. This enables us to continue to deliver an unrivalled product portfolio designed to increase productivity, cut costs and deliver an excellent return on investment.
Existing Elite customers will be able to take advantage of Liquid’s superior Cloud hosting services, which includes remote working solutions and serviced offices. As a multi award winning organisation, we will continue to work with Liquid’s products and people to bring better benefits to the businesses in the UK and Europe under the Elite brand.
With this combination we have created a completely new business model that places the customer at the heart of operations. Therefore, existing Liquid customers will continue the same as ever, utilising the same services just as before through our channels and avenues.
The collaboration between account management, customer services and sales teams only means that now we are able to be more proactive and proficient in dealing with any queries, sales and demands. The integration of Liquid into our business has allowed us to tighten processes to be able to better tend to customer needs in real time; Liquid IT has and will continue to add real value to the already efficient Elite departments.
It also means that new customers will be able to benefit further from more advanced solutions and support options as we are now able to offer leading services and products to all businesses regardless of size, industry or location. With offices in London, Lancashire and Madrid, we provide national and international coverage for all our solutions.
We believe that hosted technology and Cloud services are the future of business telecommunications and with this acquisition we are able to take Liquid’s award winning hosted telephony solution to a wider market.
We always make sure that what the customer spends, they get in return. That’s why we feel it is vital to keep on top of the VoIP, hosted technology and Cloud market. We offer a range of bespoke network deployments allowing voice and data to be carried across high speed fibre lines for inexpensive, yet enhancing unified communications solutions.
For more information on our products and services, or for more information on Liquid IT/Elite Telecom please contact us today. For more information on hosted telephony or cloud services.