Teams Talk
Unlock the full power of Microsoft Teams with feature rich voice services in a per user model.
Unifying Communications
With our knowledge and experience, Elite Group have combined various platforms, enabling businesses the flexibility to Unify Communications via Microsoft Teams.
Our very own ‘Teams Talk’ is available in 3 different packages, Teams Talk, Teams Talk Pro and Teams Talk Premium. Each platform is tailored for a distinct set of voice options allowing businesses to choose a solution that suits their communication needs. Why use a separate UC platform, Teams Talk gives businesses the option to consolidate communications into a single, Unified tool.
One Solution
There’s no need for separate voice and collaboration solutions. Teams Talk utilises carrier grade infrastructure to deliver an always on service allowing you to dial any external number and receive calls directly into your Microsoft Teams environment. Teams Talk is a flexible, accessible, cost-effective alternative to other calling plans allowing you to make calls anywhere to anyone.
Teams Talk unlocks the full potential of Microsoft Teams by enabling feature rich voice services in a simple price per user model. Teams Talk unites many features associated with traditional voice platforms into Microsoft Teams, giving businesses one tool for all internal and external collaboration and communication needs.
Collaborate and Communicate
In the office or working remotely you’ll never miss a call. Teams Talk delivers external voice services and advanced features through your Microsoft Teams app, from any location across any device, transforming Teams into a full collaborative solution. This kind of collaboration and communication enables a business as usual approach no matter where you are – be it home, office or in the field.
Utilising a single platform for collaboration and voice, Microsoft Teams in conjunction with Teams Talk combines to create the perfect UC system. Communicate with colleagues internally and service clients externally across one solution.
Maximise value from your Teams environment
Hunt groups, IVRs and call queuing are just some of the basic features of the Teams Talk service. Teams Talk Pro offers advanced call routing through the native SIP Trunk Call Manager application, allowing for enterprise grade call routing and even more business continuity options.
Communicate with your internal staff and external customers through one application allowing for complete business continuity and client satisfaction.
Teams Talk Pro and Premium with Elite Group offer call packages with more inclusive minutes than the standard number of calls through Microsoft calling plans, enabling UK businesses even better value on a system that will enhance workflows and collaboration.
Tailor made
From small to medium business through to larger organisations, Teams Talk has a package to suit your communication needs. Whether that be a simple pay as you go solution or more advanced Unified Communications, one of our platforms will fit your requirements.
Teams Talk
A simple pay as you go solution for those looking to unlock the external voice capabilities of Microsoft Teams.
Teams Talk Pro
Inclusive bundled minutes and analytics tools for a more advanced communication solution.
Teams Talk Premium
All the features of Teams Talk Pro with the addition of call recording capabilities.
Choose your bundle
To allow a cost-effective solution for all businesses, Elite group offer 3 different tiers of Teams Talk. All have a host of differing features to suit your business communication requirements.
Take advantage of our new 3 tier package offer. Until the end of April, all packages will include a FREE install on a 36-month contract.
| FEATURE | TEAMS TALK | TEAMS TALK PRO | TEAMS TALK PREMIUM |
|---|---|---|---|
| Pay as you go | Yes | No | No |
| UK Bundled Mins | No | Yes | Yes |
| Number Porting | Yes | Yes | Yes |
| New DDI Availability | Yes | Yes | Yes |
| Non Geographic Numbers | Yes | Yes | Yes |
| International Numbers | Yes | No | Yes |
| Call Queues | Yes | Yes | Yes |
| Ring Groups | Yes | Yes | Yes |
| Voicemail | Yes | Yes | Yes |
| Auto-Attendant | Yes | Yes | Yes |
| Advanced Call Routing | Yes | Yes | Yes |
| Resiliency | Yes | Yes | Yes |
| Incoming & outgoing calls from Teams client or mobile app |
Yes | Yes | Yes |
| Call Analytics | No | Yes | Yes |
| Call Recording | No | No | Yes |
| End User Hardware | Optional | Optional | Optional |
| Business Conference Solutions | Optional | Optional | Optional |
| Additional Call Storage | No | No | Optional |
PAYG
Allows incoming & outgoing calls from Teams client or mobile app. Only pay for the calls you make.¹
Bundled Minutes
2000 inclusive UK Local & National minutes on a 12-month term or choose a 36-month term and get an additional 2000 mobile minutes as well.²
Incoming & outgoing calls from Teams client or mobile app
The perfect single interface for all business communications internally and externally.
Call Analytics
Allows businesses to monitor platform performance. Including call logging, call quality information & platform adoption.²
Call Recording
Record all calls over the public network and store for 30 days free of charge.³
¹Only available on the Teams Talk package
²Only available on the Teams Talk Pro and Teams Talk Premium Package
³Only available on the Teams Talk Premium package
Personalise your Teams Talk experience
From the simplicity of Teams Talk through to the expanded features in Teams Talk Premium, businesses can personalise the system to suit their needs with add-ons and extra features.
Add end user hardware
Allows the platform to be tailored for each user with a choice of handsets and headsets.
Add business conference solutions
The platform can be used to host large virtual conferences as well as bridging the capabilities of conference room technology.
Add additional call recording storage
Calls can be stored in the cloud allowing for longer term retention.⁴
⁴Only available on the Teams Talk Premium package
Business Benefits
Single tool
Use one tool for all internal and external communication.
100% Cloud based
No on-site hardware to maintain.
Business Continuity & Flexibility
Allows for agile working. Users can work from any location.
Reliable
Core network resiliency allows for maximum reliability and uptime.
Scalable
Easily add users as your business needs change
Technical Checklist
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Elite has the knowledge and experience to offer a fully managed solution
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Microsoft licensing, hardware, configuration & ongoing support available
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Variety of different packages to suit differing business needs
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Microsoft Gold partner
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Gamma Platinum partner
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Strong feature set
Security
Build on Microsoft’s own security protocols meaning users need one login for all their communication requirements.
Collaboration
Enables collaboration with users outside of your organisation through one simple tool.
Productivity
Allows users to work from anywhere, anytime on any device.
Profitability
Reduces overhead of a separate UC platform.
Teams works really well with...
Connectivity
Having First Class connectivity allows your hosted desktop solutions to work seamlessly from anywhere, anytime you need it.
Microsoft 365
The latest Microsoft software, applications and services delivering your favourite Productivity Apps.
Business Mobile
Tailor your Business Mobile package to suit your desktop system making it hassle free with your communications and IT accounts under a single provider.