Teams Talk

Unlock the full power of Microsoft Teams with feature rich voice services in a per user model.

Unifying Communications

With our knowledge and experience, Elite Group have combined various platforms, enabling businesses the flexibility to Unify Communications via Microsoft Teams.

Our very own ‘Teams Talk’ is available in 3 different packages, Teams Talk, Teams Talk Pro and Teams Talk Premium. Each platform is tailored for a distinct set of voice options allowing businesses to choose a solution that suits their communication needs. Why use a separate UC platform, Teams Talk gives businesses the option to consolidate communications into a single, Unified tool.

One Solution

There’s no need for separate voice and collaboration solutions. Teams Talk utilises carrier grade infrastructure to deliver an always on service allowing you to dial any external number and receive calls directly into your Microsoft Teams environment. Teams Talk is a flexible, accessible, cost-effective alternative to other calling plans allowing you to make calls anywhere to anyone.

Teams Talk unlocks the full potential of Microsoft Teams by enabling feature rich voice services in a simple price per user model. Teams Talk unites many features associated with traditional voice platforms into Microsoft Teams, giving businesses one tool for all internal and external collaboration and communication needs.

Collaborate and Communicate

In the office or working remotely you’ll never miss a call. Teams Talk delivers external voice services and advanced features through your Microsoft Teams app, from any location across any device, transforming Teams into a full collaborative solution. This kind of collaboration and communication enables a business as usual approach no matter where you are – be it home, office or in the field.

Utilising a single platform for collaboration and voice, Microsoft Teams in conjunction with Teams Talk combines to create the perfect UC system. Communicate with colleagues internally and service clients externally across one solution.

Maximise value from your Teams environment

Maximise value from your Teams environment

Hunt groups, IVRs and call queuing are just some of the basic features of the Teams Talk service. Teams Talk Pro offers advanced call routing through the native SIP Trunk Call Manager application, allowing for enterprise grade call routing and even more business continuity options.

Communicate with your internal staff and external customers through one application allowing for complete business continuity and client satisfaction.

Teams Talk Pro and Premium with Elite Group offer call packages with more inclusive minutes than the standard number of calls through Microsoft calling plans, enabling UK businesses even better value on a system that will enhance workflows and collaboration.

Tailor made

From small to medium business through to larger organisations, Teams Talk has a package to suit your communication needs. Whether that be a simple pay as you go solution or more advanced Unified Communications, one of our platforms will fit your requirements.

A simple pay as you go solution for those looking to unlock the external voice capabilities of Microsoft Teams.

Teams Talk

A simple pay as you go solution for those looking to unlock the external voice capabilities of Microsoft Teams.

Inclusive bundled minutes and analytics tools for a more advanced communication solution.

Teams Talk Pro

Inclusive bundled minutes and analytics tools for a more advanced communication solution.

All the features of Teams Talk Pro with the addition of call recording capabilities.

Teams Talk Premium

All the features of Teams Talk Pro with the addition of call recording capabilities.

Choose your bundle

To allow a cost-effective solution for all businesses, Elite group offer 3 different tiers of Teams Talk. All have a host of differing features to suit your business communication requirements.

 

Take advantage of our new 3 tier package offer. Until the end of April, all packages will include a FREE install on a 36-month contract.

FEATURE TEAMS TALK TEAMS TALK PRO TEAMS TALK PREMIUM
Pay as you go Yes No No
UK Bundled Mins No Yes Yes
Number Porting Yes Yes Yes
New DDI Availability Yes Yes Yes
Non Geographic Numbers Yes Yes Yes
International Numbers Yes No Yes
Call Queues Yes Yes Yes
Ring Groups Yes Yes Yes
Voicemail Yes Yes Yes
Auto-Attendant Yes Yes Yes
Advanced Call Routing Yes Yes Yes
Resiliency Yes Yes Yes
Incoming & outgoing calls from
Teams client or mobile app
Yes Yes Yes
Call Analytics No Yes Yes
Call Recording No No Yes
End User Hardware Optional Optional Optional
Business Conference Solutions Optional Optional Optional
Additional Call Storage No No Optional

PAYG

Allows incoming & outgoing calls from Teams client or mobile app. Only pay for the calls you make.¹

Bundled Minutes

2000 inclusive UK Local & National minutes on a 12-month term or choose a 36-month term and get an additional 2000 mobile minutes as well.²

Incoming & outgoing calls from Teams client or mobile app

The perfect single interface for all business communications internally and externally.

Call Analytics

Allows businesses to monitor platform performance. Including call logging, call quality information & platform adoption.²

Call Recording

Record all calls over the public network and store for 30 days free of charge.³

¹Only available on the Teams Talk package
²Only available on the Teams Talk Pro and Teams Talk Premium Package
³Only available on the Teams Talk Premium package

Personalise your Teams Talk experience

From the simplicity of Teams Talk through to the expanded features in Teams Talk Premium, businesses can personalise the system to suit their needs with add-ons and extra features.

Add end user hardware

Allows the platform to be tailored for each user with a choice of handsets and headsets.

Add business conference solutions

The platform can be used to host large virtual conferences as well as bridging the capabilities of conference room technology.

Add additional call recording storage

Calls can be stored in the cloud allowing for longer term retention.⁴

Only available on the Teams Talk Premium package

Business Benefits

Single tool

Use one tool for all internal and external communication.

100% Cloud based

No on-site hardware to maintain.

Business Continuity & Flexibility

Allows for agile working. Users can work from any location.

Reliable

Core network resiliency allows for maximum reliability and uptime.

Scalable

Easily add users as your business needs change

Technical Checklist

  • Elite has the knowledge and experience to offer a fully managed solution
  • Microsoft licensing, hardware, configuration & ongoing support available
  • Variety of different packages to suit differing business needs
  • Microsoft Gold partner
  • Gamma Platinum partner
  • Strong feature set
Secure business mitel solutions

Security

Build on Microsoft’s own security protocols meaning users need one login for all their communication requirements.

Collaboration

Collaboration

Enables collaboration with users outside of your organisation through one simple tool.

Productive gamma solutions

Productivity

Allows users to work from anywhere, anytime on any device.

benefit from profitability with mitel solutions

Profitability

Reduces overhead of a separate UC platform.