Senior Credit Controller
Role: Senior Credit Controller
Salary: £28,000 (per annum FTE) + Benefits
Job Location: Chorley
We’re looking for a Senior Credit Controller to join our friendly, fun, and hardworking finance department at our parent company, NTG. This is a part-time role (25 hours/week) with the potential to increase.
In this role, you’ll be at the heart of our credit control function, managing your own ledgers and ensuring smooth day-to-day operations.
We’re looking for someone with outstanding collaboration and communication skills, as you’ll be a key contact for both internal teams and external customers.
Your experience in credit vetting will help us assess new customer orders and ensure a strong, reliable credit control process.
A day in the life of a Senior Credit Controller looks a little like this:
- Credit control for multiple companies within the Group.
- Chasing of outstanding balances via phone, letter and email.
- DOA for credit approvals.
- Prepare Direct Debit Sign Ups/ Collections.
- Assist Purchase Ledger with the collection of supplier refunds.
- Query resolution and escalation following chase procedures and policies.
- Management of LBA / DCA / Legal process.
- Develop relationships with other parts of the business, particularly sales and customer services.
Role requirements
- Proven Credit Control based background.
- An effective team player with a precise approach and close attention to detail.
- Intermediate level proficiency in Excel.
- Competency in using Word, Outlook Email/Calendar, PowerPoint etc.
- Experience with Sage 200.
- Excellent verbal and written communication skills.
- Excellent time management skills.
- Customer-focused with excellent relationship building skills, with both clients and colleagues.
- A problem-solving, solution-based mentality.
- Calm and considered when working under pressure.
Desirable
- Experience in multi-company processing.
- Experience working within the telecoms/IT industry.
- Experience with Credit Hound.
- Experience with ServiceNow.
Here’s why you’ll love working for us
Our vision is to be the leading sustainable Cloud Communications Provider, delivering world class Customer Experience (CX) and Digital Transformation solutions.
And, when it comes to support, we are always looking for new ways to help our team grow and develop. Our values allow us to nurture a supportive company culture and retain a dedicated workforce through valuing our team’s hard work, empowering each other to do our best, whilst staying humble and having compassion.
We will invest in your learning and celebrate your successes by recognising and rewarding your hard work. Some of our company benefits include:
- 25 days holiday + bank holidays + 1 volunteering day
- Your Birthday off
- Hybrid working
- Enhanced Maternity & Paternity Leave
- Employee loyalty rewards
- Accredited Investors in People organisation
- Regular company events
- Plenty of scope for progression and opportunities for training – technical and management
- Achievement celebrations & rewards
- Medical schemes and cycle-to-work initiatives
- Mental wellbeing and financial wellbeing support
- Check out our careers hub for more info on our benefits!
#WeAreElite
Elite Group is part of the New Technology Group – an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Read our recruitment privacy notice here.